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Customer Service

Title Publisher Enrolment Duration Training Time
Complaints Handling e-learning WMB 14 day eval 30 Minutes
Customer Service e-learning WMB 14 day eval 40 Minutes
Customer Service General e-learning WMB 14 day eval 45 Minutes
Title Publisher Enrolment Duration Training Time
Being Disability and Cultural Aware (hospitality) Direction Training 14 day eval 40 Minutes
Being disability aware (hospitality) Direction Training 14 day eval 60 Minutes
Creating a Positive Customer Environment (hospitality) Direction Training 14 day eval 60 Minutes
Handling customer problems positively (hospitality) Direction Training 14 day eval 60 Minutes
Understanding Customer Needs (hospitality) Direction Training 14 day eval 45 Minutes
Understanding Different Behaviours (hospitality) Direction Training 14 day eval 45 Minutes
Title Publisher Enrolment Duration Training Time
Challenging Customers Pathway Training Learning Planet 14 day eval 2 Hours
Customer Service Skills Pathway Training Learning Planet 14 day eval 2 Hours
Title Publisher Enrolment Duration Training Time
Customer Service - Angry Customers Engage in Learning 14 day eval 38 Minutes
Customer Service - Exploring Needs Engage in Learning 14 day eval 34 Minutes
Customer Service - First Contact Engage in Learning 14 day eval 30 Minutes
Customer Service - Matching Needs Engage in Learning 14 day eval 30 Minutes
Customer Service Essentials Engage in Learning 14 day eval 40 Minutes
Customer Service Knowledge and Attitude Engage in Learning 14 day eval 30 Minutes
Handling Complaints Engage in Learning 14 day eval 48 Minutes
Satisfying Challenging Customers Engage in Learning 14 day eval 34 Minutes
Title Publisher Enrolment Duration Training Time
Handling Complaints MTD Training 14 day eval 25 Minutes
Personal Presentation & Hygiene Standards MTD Training 14 day eval 25 Minutes
The Balance Between Sales & Service MTD Training 14 day eval 25 Minutes
The Importance of Customer Engagement MTD Training 14 day eval 25 Minutes
The Importance of Product Knowledge MTD Training 14 day eval 25 Minutes
Understanding Different Customer Behaviours MTD Training 14 day eval 25 Minutes
Title Publisher Enrolment Duration Training Time
Dealing with Difficult People - Phone and Digital Real Projects 14 day eval 20 Minutes
Dealing with Difficult People: Retail and Hospitality Real Projects 14 day eval 20 Minutes
Managing Client Relationships Real Projects 14 day eval 20 Minutes
Title Publisher Enrolment Duration Training Time
A Balancing Act MicroLearn 14 day eval 15 Minutes
A Positive Perspective MicroLearn 14 day eval 15 Minutes
Caring For Vulnerable Customers MicroLearn 14 day eval 15 Minutes
Fair Treatment Of Customers MicroLearn 14 day eval 15 Minutes
Handling Complaints MicroLearn 14 day eval 15 Minutes
Maintaining Existing Customers MicroLearn 14 day eval 15 Minutes
Managing Expectations MicroLearn 14 day eval 15 Minutes
Title Publisher Enrolment Duration Training Time
Excellent Customer Service Maguire Training 14 day eval 26 Minutes
Title Publisher Enrolment Duration Training Time
Customer Engagement Toolkit Vado 14 day eval 3 Hours 30 Minutes
Customer Service Basics Vado 14 day eval 3 hours 30 minutes
Customer Service Management Vado 14 day eval 4 hours
Title Publisher Enrolment Duration Training Time
Treating Customers Fairly Marshall E-Learning 14 day eval 40 Minutes
Vulnerable Customers Marshall E-Learning 14 day eval 30 Minutes
Title Publisher Enrolment Duration Training Time
Customer Service Me Learning 14 day eval 30 Minutes
Title Publisher Enrolment Duration Training Time
Excellent Customer Service Maguire Training 14 day eval 26 Minutes