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Customer Service

Title Publisher Enrolment Duration Training Time
Complaints Handling Open eLMS 14 day eval 30 Minutes
Customer Service Open eLMS 14 day eval 40 Minutes
Customer Service General Open eLMS 14 day eval 45 Minutes
Title Publisher Enrolment Duration Training Time
Being Disability Aware in Customer Service (hospitality) Direction Training 14 day eval 1 Hour
Creating a Positive Customer Environment (hospitality) Direction Training 14 day eval 1 Hour
Disability and Cultural Awareness (hospitality) Direction Training 14 day eval 40 Minutes
Handling Customer Problems Positively (hospitality) Direction Training 14 day eval 1 Hour
Handling Different Customer Behaviours (hospitality) Direction Training 14 day eval 1 Hour
Understanding Customer Needs (hospitality) Direction Training 14 day eval 1 Hour
Title Publisher Enrolment Duration Training Time
Challenging Customers Pathway Training Learning Planet 14 day eval 2 Hours
Complaint Handling Learning Planet 14 day eval 10 Minutes
Customer Service ADVANCED Learning Planet 14 day eval 10 Minutes
Customer Service Excellence Learning Planet 14 day eval 10 Minutes
Customer Service Skills Pathway Training Learning Planet 14 day eval 2 Hours
Handling Difficult Customers Learning Planet 14 day eval 10 Minutes
Keeping your Customers Informed Learning Planet 14 day eval 10 Minutes
Managing customer needs Learning Planet 14 day eval 10 Minutes
Positive First Impressions Learning Planet 14 day eval 10 Minutes
Showing Empathy Learning Planet 14 day eval 10 Minutes
Title Publisher Enrolment Duration Training Time
Customer Service - Angry Customers Kallidus 14 day eval 38 Minutes
Customer Service - Exploring Needs Kallidus 14 day eval 34 Minutes
Customer Service - First Contact Kallidus 14 day eval 30 Minutes
Customer Service - Matching Needs Kallidus 14 day eval 30 Minutes
Customer Service Essentials Kallidus 14 day eval 40 Minutes
Customer Service Knowledge and Attitude Kallidus 14 day eval 30 Minutes
Handling Complaints Kallidus 14 day eval 48 Minutes
Satisfying Challenging Customers Kallidus 14 day eval 34 Minutes
Title Publisher Enrolment Duration Training Time
Handling Complaints Skillshub 14 day eval 25 Minutes
Personal Presentation & Hygiene Standards Skillshub 14 day eval 25 Minutes
The Balance Between Sales & Service Skillshub 14 day eval 25 Minutes
The Importance of Customer Engagement Skillshub 14 day eval 25 Minutes
The Importance of Product Knowledge Skillshub 14 day eval 25 Minutes
Understanding Different Customer Behaviours Skillshub 14 day eval 25 Minutes
Title Publisher Enrolment Duration Training Time
Dealing with Difficult People - Phone and Digital Real Projects 14 day eval 20 Minutes
Dealing with Difficult People: Retail and Hospitality Real Projects 14 day eval 20 Minutes
Managing Client Relationships Real Projects 14 day eval 20 Minutes
Title Publisher Enrolment Duration Training Time
Building Rapport with Customers Mind Channel 14 day eval 10 Minutes
Creating Valuable Customer Relationships Mind Channel 14 day eval 15 Minutes
Customer Feedback Mind Channel 14 day eval 10 Minutes
Handling Customer Complaints Mind Channel 14 day eval 5 Minutes
Listening to Your Customers Mind Channel 14 day eval 10 Minutes
Understanding Customer Motivation Mind Channel 14 day eval 15 Minutes
Understanding Customer Needs Mind Channel 14 day eval 10 Minutes
Title Publisher Enrolment Duration Training Time
Excellent Customer Service Maguire Training 14 day eval 30 Minutes
Title Publisher Enrolment Duration Training Time
Customer Engagement Toolkit Vado 14 day eval 3 Hours 30 Minutes
Customer Service Basics Vado 14 day eval 3 hours 30 minutes
Customer Service Management Vado 14 day eval 4 hours
Title Publisher Enrolment Duration Training Time
Treating Customers Fairly Marshall E-Learning 14 day eval 40 Minutes
Vulnerable Customers Marshall E-Learning 14 day eval 30 Minutes
Title Publisher Enrolment Duration Training Time
Customer Service Me Learning 14 day eval 30 Minutes
Title Publisher Enrolment Duration Training Time
A Balancing Act Access Group 14 day eval 15 Minutes
Caring for Vulnerable Customers Access Group 14 day eval 15 Minutes
Customer Service Essentials Access Group 14 day eval 40 Minutes
Handling Complaints Access Group 14 day eval 15 Minutes
Maintaining Existing Customers Access Group 14 day eval 15 Minutes
Managing Expectations Access Group 14 day eval 15 Minutes
Title Publisher Enrolment Duration Training Time
Excellent Customer Service Maguire Training 14 day eval 30 Minutes
Title Publisher Enrolment Duration Training Time
Customer Empathy iAM Learning 14 day eval 10 Minutes
Customer Persuasion iAM Learning 14 day eval 20 Minutes
Handling Complaints iAM Learning 14 day eval 20 Minutes
Taking Responsibility iAM Learning 14 day eval 10 Minutes
The Art of Patience iAM Learning 14 day eval 10 Minutes
The Use of Positive Language iAM Learning 14 day eval 10 Minutes
Understanding the Customer iAM Learning 14 day eval 10 Minutes
Title Publisher Enrolment Duration Training Time
Complaints Handling Dynamic Business 14 day eval 20 Minutes
Title Publisher Enrolment Duration Training Time
Customer Service Talent Quest 14 day eval 15 Minutes
Improving Customer Rapport Talent Quest 14 day eval 15 Minutes
Managing Upset Customers Talent Quest 14 day eval 15 Minutes
Networking and Building Relationships Talent Quest 14 day eval 15 Minutes
Prevent and Manage Violence in Customer Facing Roles Talent Quest 14 day eval 15 Minutes
Role of the Customer and Supplier Talent Quest 14 day eval 10 Minutes
Title Publisher Enrolment Duration Training Time
Customer Service Flick Learning 14 day eval 40 Minutes